Privacy Policy

This privacy statement sets out how Chrysalis Healing Foundation (CHF) uses and protects any information that you give CHF when you use this website. We at CHF are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

CHF may alter this policy from time to time by updating this page. You should visit this page regularly to ensure that you are happy with any changes. This statement is effective from May 2018 following changes to Data Protection Laws and was updated in February 2020.

The information we collect and how we use it

We may collect your name and contact information such as email address or postal address when you contact us via the electronic contact form on our website or when you subscribe to our newsletters and updates. We require this information to understand your needs and respond appropriately to your enquiry.

We do not store the personal information provided once we have responded to your request, unless you become a client or make a booking to attend a workshop or event. If you have signed up for our newsletters and updates you agree to be kept informed about new services or future workshops and events. You are free to unsubscribe from this service at any time.

If you are under 16 years old

If you are aged 16 years or younger, please obtain parental / guardian permission before providing your details in our contact form or by email.

How data is stored

All client records, including workshop booking forms, are handwritten and locked in a filing cabinet in a locked building and every effort is made to keep this information secure.

How we protect your information

We do not provide any personal information to third parties outside the CHF or use this information for any purpose other than those listed above except as in accordance with any agreement we have with you or as required by law.

We respect your right to privacy and will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the General Data Protection Regulation (GDPR) 2018.

Rights of Access and Updating your details

You have the right to access personal information which we hold about you, under the Data Protection Act 1998 and under the GDPR 2018. There is no charge for this. Please contact us through the website contact form if you would like a copy of any information held about you. We aim to respond to your request within 30 days, and if for any reason we cannot do so, we will let you know.

You also have the right to request the correction of inaccurate personal information you believe we may hold. Please get in touch with us and we will promptly correct any information found to be incorrect.

If you would like to have your information deleted then please get in touch and we will promptly remove your details, unless there is a contractual or lawful reason for us not to do so. If this is the case, we will let you know within 30 days.

Any confidential information to be deleted and held on paper will be disposed of as confidential waste i.e. via a paper shredder.

Questions and Complaints

You have the right to complain about the holding of your information. If CHF cannot resolve your complaint, or you feel that our response is inadequate, you can complain to the Information Commissioner’s Office at ico.org.uk.

Links to other websites

Our website may contain links to other external websites. We are not responsible for the protection and privacy of any information provided by you whilst visiting other sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the particular website in question.

Social Media

This website includes link to LinkedIn and Facebook. All submissions, including personal information that you enter in this application may be used, stored, handled and disclosed in accordance with the privacy policies of the relevant application.

All information submitted to a third-party social media application, in connection with this website, should be considered as public information and is not covered by the Chrysalis Healing Foundation privacy statement.

2nd February 2020